Help centre
A direct answer to every question about the certificate of conformity, then the detail. Seven themes, from the VIN to registration. If you cannot find it, write to us: we reply within one working day.
Browse by theme
- OrderingWhat to have at hand, where to find the VIN, how the order works and what you can still change afterwards.5 questions
- PaymentThe price by brand, accepted payment methods, invoices and when you get a refund.4 questions
- Lead times & deliveryThe manufacturer’s real lead time, the digital copy by e-mail, the paper original, tracking and the lead-time guarantee.5 questions
- The COC documentWhat a certificate of conformity is, who issues it, how it differs from the eCoC, its language and the value of the digital copy.5 questions
- RegistrationWhen the COC is required to register an imported vehicle, the documents of the file, taxes, fiscal power and registering in another EU country.5 questions
- Special casesVehicle over ten years old, no COC available, vehicle from outside the EU, lost certificate, converted vehicle.6 questions
- ProfessionalsBusiness account, bulk orders, API, monthly invoicing and intra-EU VAT.3 questions
Most asked questions
All questions →- The COC document
What is a certificate of conformity (COC)?
The European certificate of conformity is the document by which the manufacturer certifies that your vehicle conforms to the type approved in the European Union. It carries all the technical data needed for the registration certificate and allows an imported vehicle to be registered without an individual approval.
- Ordering
How do I order a certificate of conformity?
Enter your vehicle’s VIN: we identify the manufacturer and display the price incl. VAT and the announced lead time. You then choose your options, enter your details and pay online. We file the request with the manufacturer and e-mail you the digital copy of the certificate as soon as we receive it. Today the last step is a quote request: nothing is paid online, we confirm the price and then send you a payment link if you accept.
- Lead times & delivery
How long does it take to receive a certificate of conformity?
The lead time depends on the manufacturer: from 2 to 30 working days depending on the brand, counted from payment and a complete file. The lead time announced for your brand is shown before payment, and you receive the digital copy by e-mail as soon as the manufacturer sends us the document.
- Special cases
Does Homologa carry out vehicle homologation (individual approval)?
No. Homologa obtains from the manufacturer the certificate of conformity (COC) of a vehicle already type-approved in Europe and supports the registration of an imported vehicle. Technical homologation of a vehicle without a COC (individual approval) is a different procedure, which we do not perform.
- Payment
How much does a certificate of conformity cost?
The price depends on the brand, because it reflects what the manufacturer charges to issue the document. At Homologa it ranges from €159 to €319 incl. VAT, digital copy by e-mail included. The exact price appears as soon as you enter the VIN, before any order, and does not change afterwards.
- Registration
Is the certificate of conformity mandatory to register an imported vehicle?
Not always. Registration authorities require the COC when the foreign registration certificate does not identify the EU type approval. If that document carries the EU type-approval number (field K) and the full type-variant-version (field D.2), the certificate is generally not requested — in France in particular. Check those two fields before ordering.
- The COC document
What is the difference between COC and eCoC? Can I order an eCoC?
The eCoC is the electronic version of the certificate that the manufacturer transmits to the approval authorities for new vehicles produced from 5 July 2026. A private owner neither orders nor receives it. For an imported used vehicle, the document to obtain remains the COC, delivered as a digital copy and then on paper.
- Ordering
Which documents or information do I need to provide?
Three pieces of information are enough: the brand, the 17-character VIN and the country of registration. A copy of the foreign registration certificate is useful but not compulsory: it lets us check the VIN and the date of first registration for consistency before we approach the manufacturer.