How does the support work?
- You add the option to your certificate order, or request it alone if you already have the document.
- On receipt of the certificate, we send you the list of documents to gather for your specific case.
- You send us the documents (legible copies or photos) through your customer area.
- We review them and reply in writing: what is compliant, what is missing, what must be corrected, and the amounts to expect.
- You submit the application on ANTS; if a missing item is requested, we analyse the reason with you.
Why don’t you submit the application for me?
Submission on the French SIV is reserved to the holder or to a motor-trade professional authorised by the prefecture. We are not one, and we refuse as a matter of principle to handle your France Connect credentials. If you prefer to delegate the submission entirely, an authorised garage or dealer can do it with the file we have reviewed; the mandate form (cerfa 13757) is then required.
Is the certificate of conformity always necessary for this file?
No. If your foreign registration document carries the EU type-approval number (field K) and the full type-variant-version (field D.2), ANTS generally does not require the certificate. This check is part of the support: we tell you when it is useless rather than sell you one. The detailed answer is here.